Empire State Building Tickets

The Empire State Building stands apart for its blend of historic significance, immersive exhibits, and iconic observation decks, which include the open-air 86th Floor Observation Deck and the enclosed 102nd Floor Observation Deck. Unlike newer attractions, the Empire State Building Observation Deck offers a full museum experience that showcases its construction, cultural impact, and role in American history. Its observation decks deliver a classic Manhattan skyline experience, while its global recognition and Art Deco design make it one of the most authentic and memorable ways to see New York City.  

Yes, you can modify your reservation through the Manage My Booking portal with the details from your confirmation email. You can update your visit date, time, ticket type, or add extras, though some changes (such as a sunset ticket upgrade) may result in an additional charge. Tickets are non-refundable and only valid for your selected date and time. 

For groups larger than 20, contact group sales at (212) 400-3311. For dignitary or celebrity visits, contact Brock Talbot at btalbot@esrtreit.com. For small groups up to seven people, we recommend the Empire State Building All Access Tour. 

Reservations are required for admission. We highly recommend purchasing tickets in advance on the website, but tickets can also be purchased onsite at the ticket office located at 12 W 34 Street, between Fifth and Sixth Avenue.

All tickets are non-refundable, but changes can be made to reservations through the Manage My Booking portal. For more information, see our ticket policy. 

Prohibited items include weapons, glass items, alcoholic beverages, cans and bottles, professional camera stands, sports equipment, marking instruments, musical instruments, large luggage, non-PPE costumes and masks, and outside food. There are no locker facilities for personal belongings.