A SUMMARY OF OUR STEPS TO MAKE YOUR VISIT SAFE

Prepare For Your Visit!

Every day we create truly unforgettable experiences to last a lifetime. Here is how you can enjoy yours while you join us in our efforts to ensure the well-being of our guests and employees.

You can make your visit everything you imagined and more and Be Smart and Be Safe. Follow our measures to reduce the risk associated with COVID-19.

Please observe all safety guidelines, so everyone can share a great visit!

For more information about our complete Re-Opening Plan, see here

The following new measures are consistent with the CDC and local government guidelines:

Reservations Required

Right now, admissions are by appointment only – click here to make your reservation.

Updated Operating Hours

January 4th to March 13th – 12:00 p.m. to 9:00 p.m. | Last Elevator at 8:15 p.m.
March 14th to March 28th – 1:00 p.m. to 10:00 p.m. | Last Elevator at 9:15 p.m.
March 29th – April 11th – 11:00 a.m. to 11:00 p.m. | Last Elevator at 10:00 p.m.
April 12th on - 1:00 p.m. to 10:00 p.m. | Last Elevator at 9:15 p.m.

CONDITIONS FOR ENTRY

Bring your own facial covering, it's the law!

You will be temperature screened. A temperature of lower than 100.4°F is needed for entry.

SOCIAL DISTANCING

Observe the marked social distancing markers.
Respect others – stay apart (6 feet or 2 meters).

We have reduced our capacity by over 80%, so it’s easy.

Personal Protection

Our hosts wear personal protective equipment (face masks, face shields, gloves).

You will find hand sanitizers throughout the experience.

Our Cleaning

In addition to our normal cleaning, we do the following;

Overnight Electrostatic Disinfectant spray of the entire Observatory space.
Exhibit components that require close facial contact have been disabled.
Frequent cleaning of high touch surfaces.

Indoor Environmental Quality

As part of our $165 million renovation, we implemented the following new air quality measures:

MERV 13 air filters
State-of-the-art air purification improves air quality and reduces the risk of virus transmission*
Fresh air ventilation
System designed to provide clean air to over 1,600 hourly visitors

* AtmosAir proven in lab tests by Microchem Laboratory to neutralize 99.92% of Coronavirus.

WELL Health-Safety Rated

First commercial real estate portfolio in the U.S. to achieve the WELL Health-Safety Rating

Launched in June 2020, the WELL Health-Safety Rating is an evidence-based, third-party verified rating for all new and existing building and space types and is focused on operational policies, maintenance protocols, emergency plans and stakeholder engagement strategies to help organizations prepare their spaces for re-entry in a post COVID-19 environment.

The WELL Health-Safety Rating measures five categories:

cleaning and sanitization procedures
emergency preparedness programs
health service resources
air and water quality management
stakeholder engagement and communications

For Additional Resources and guidance, please visit the following recommended sites:

NYC Health - Resource Guide

CDC - Resources for Travelers

NYCgo - Official Information and Resources for Travelers

We Look Forward to Seeing You!

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