The Empire State Building Observatory was named the #1 Attraction in New York City in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do.
With more than 60,000 5-star reviews, the “World’s Most Famous Building” is a must-visit destination in New York City.
Find out what guests love about the iconic Empire State Building Observatory!
Unmatched Views
Located in the heart of New York City, the Empire State Building Observatory provides a unique, 360-degree vantage point to admire the city both day and night. From its towering heights, visitors can witness the vibrant energy and iconic landmarks that define the Big Apple.
Reviewers cited the stunning views from the iconic 86th Floor Observatory both day and night, with one that touted ESB’s nightscape as “something everyone should see at least once.”
On a clear day, the views from the Empire State Building’s 102nd Floor Observatory extend far beyond the city limits, with visibility that reaches up to six states. Reviewers agree that the panorama from Tripadvisor’s #1 Attraction in New York City is truly unmatched.
Immersive Museum
Each visit to the reimagined Empire State Building Observatory begins with a journey through the immersive museum, that showcases the rich history and pop culture significance of the “World’s Most Famous Building.” With nine galleries to explore, both locals and tourists on Tripadvisor name the immersive museum as one of the best things to do in New York City.
Each gallery is thoughtfully curated to offer a comprehensive journey into the building’s history, from its innovative construction, industry-leading sustainability practices, and presence in countless movies, television shows, and other media. Vintage photographs, artifacts, and multimedia presentations transport guests back in time to gain a deeper appreciation for the iconic landmark.
Whether they seek an immersive journey through history or the thrill of a moment in King Kong’s hand, reviewers highly recommend the Empire State Building for its interactive exhibits.
Historical Significance
The Empire State Building holds a unique place in history, not only as an architectural marvel but as a symbol of New York City's rich heritage.
With its timeless Art Deco design, ESB is a testament to the elegance and grandeur of New York City in the 1930s. At 1,454 feet from base to antenna, it was the tallest building in the world when it was completed in 1931. Its distinctive setbacks and soaring spire make it a true masterpiece of architectural ingenuity.
The construction of the Empire State Building was an engineering feat, completed in just over a year during the Great Depression. It is a symbol of hope and resilience, and a beacon of progress amid challenging times.
The building’s unrivaled history provides educational opportunities, which make it a top thing to do in New York City with kids. ESB’s STEAM program – in partnership with the Bank Street College of Education – features complimentary, interactive lesson plans with curricula for elementary, middle, and high school students.
Today, reviewers appreciate the Empire State Building Observatory for the historical significance that other attractions in New York City cannot offer, with one who called it a “fabulous learning experience for the grandkids.”
Authenticity, Nostalgia, and Icon Status
With such historic roots comes a present-day atmosphere that evokes feelings of nostalgia in guests, some of whom are repeat visitors. The Empire State Building’s presence in countless movies, television shows, and other media has transformed it into a pop culture icon and a bucket list experience in New York City.
Tripadvisor travelers speak fondly of the building, with one who claimed, “the Empire State Building is, was, and will be always close to my heart,” and another who titled their review, “you feel like you are in a film.”
Diverse Ticket Options
From exclusive VIP packages to breathtaking sunrise experiences, reviewers praise the diverse ticket options at the Empire State Building Observatory. Guests can enjoy a step behind the scenes and skip-the-line access to the Observatories on the 86th and 102nd Floors with the Empire State Building All-Access Tour. With a private entrance and snacks and drinks in the celebrity green room, this top-tier option provides exclusivity and luxury with the city’s best views.
A trip to the Empire State Building Observatory has never been more convenient than with the building’s new Flex Ticket. This online-only option allows full freedom to visit the Empire State Building Observatory at any point on a guest’s preferred date.
Unparalleled Service
Tripadvisor travelers frequently cite the Empire State Building’s excellent service as another factor in their high ratings. Observatory hosts are called out by name for their kindness, knowledge, and professionalism, which ensure that every visitor has a memorable experience.
Reservations and the timed-ticketing system have eliminated long queues at the Empire State Building Observatory, which have contributed to its guest satisfaction. The system has contributed to a hassle-free experience for visitors to make the most of their time at the Empire State Building.
One reviewer shouted out the Manage My Bookings page – an online portal where guests can access or update tickets that were purchased on the Empire State Building website – with a review that said, “we had to change our tickets last minute; the site made it easy and stress-free.”
Read more from Empire State Building Observatory visitors here.
