The Fifth Avenue lobby is one of the few interiors in New York to be designated a historic landmark by the Landmarks Preservation Commission. In 2009, 18 months were spent restoring its aesthetic to the original 1930 design - it only took 13 months to build the entire building!

Highlights of the lobby include the Art Deco inspired ceiling murals—in a homage to the mechanical age, planets and stars are rendered as an assembly line of gears, brought back to life in 24-karat gold and aluminum leaf—and, on the wall above the front desk in the Fifth Avenue lobby is one of the most famous images in New York City, a depiction of the building itself with beams of lights radiating from the mast.

The landmarked lobby is now the finale to the Empire State Building experience.

In 2018, the new guest entrance was opened on 34th Street.